Today in a pandemic, voice call service plays a vital role in making healthcare more accessible to everyone. An IVR service connects doctors and patients in real-time. An analysis of call details can be performed to improve operations.
Healthcare can send a bulk voice message alert to patients who have scheduled an appointment. You can also make feedback calls to patients using IVR service.
You can connect your HIMS with IVR service to keep updated patient records. You can make your IVR voice menu in pre-recorded audio. You can make a call route on keypress to the suitable branch doctors or section wrt DTMF response.
It is best to voice call the patient before the appointment time to ensure they are ready. Similarly an automated voice call that they can pick up the reports.
Number masking services allow you to connect doctors, patients, staff, technicians, and others to your customers without revealing their phone numbers.
Buzzdial provide you premium customer service. You can take customer feedback responses using IVR services. You can make your IVR voice menu in pre-recorded audio. You can make a call route on keypress to the suitable branch doctors or section wrt DTMF response.
You can set up your own toll free number starting 1800 for Healthcare customer service.
You send customer details of appointment, checkup report, lab reports, etc to registered number whenever customer gives you a missed call on healthcare number.
Take your Customer Experience to the Next level
Instant Setup
Service installation in a few minutes to begin your cutsomer calling in no time.Best-in-Market Pricing
Buzzdial provides fully developed cloud telephony suites at the best market price.Real-Time Reporting
Real time tracking of your call centre activities with our real-time reports and dashboards.User-Friendly Portal
Makes call management and monitoring easy for the agents with a user-friendly portal.CRM Integration
Service integration with CRM and get a holistic plus unified view of the customer data.99.99% Uptime Guarantee
Buzzdial provides 99.99% SLA-backed uptime with the best and robust infrastructure.API Webhook Integration
Innovative business solutions with webhook and other third party app integration.Instant SMS Email Alerts
Instant SMS email notifications of the call that your agent misses.Buzzdial provides all the service you need to associate with the Click to call API
Please enter your details below and we will call you back soon