Today in a pandemic, voice call service plays a vital role in making healthcare more accessible to everyone. An IVR service connects doctors and patients in real-time. An analysis of call details can be performed to improve operations.
Healthcare can send a bulk voice message alert to patients who have scheduled an appointment. You can also make feedback calls to patients using IVR service.
You can connect your HIMS with IVR service to keep updated patient records. You can make your IVR voice menu in pre-recorded audio. You can make a call route on keypress to the suitable branch doctors or section wrt DTMF response.
It is best to voice call the patient before the appointment time to ensure they are ready. Similarly an automated voice call that they can pick up the reports.
Number masking services allow you to connect doctors, patients, staff, technicians, and others to your customers without revealing their phone numbers.
Buzzdial provide you premium customer service. You can take customer feedback responses using IVR services. You can make your IVR voice menu in pre-recorded audio. You can make a call route on keypress to the suitable branch doctors or section wrt DTMF response.
You can set up your own toll free number starting 1800 for Healthcare customer service.
You send customer details of appointment, checkup report, lab reports, etc to registered number whenever customer gives you a missed call on healthcare number.
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Buzzdial provides all the service you need to associate with the Click to call API
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