Customer finds your ad/promotion.A customer dials your virtual number mentioned in an ad.
Call lands and disconnectsThe call gets disconnected when your virtual number starts ringing. It's linked to a missed-call call flow in your account
Leads are generated to spreadsheetsYou can export the caller's contact details to a Google spreadsheet.
Automated callback or SMSAn automated callback or SMS can be triggered once a missed call lands on your virtual number to notify a customer.
There are various actions – a text message, another call, an affirmation, etc. to follow the missed call.
You can track all the actions and analyse them quickly.
The customer acquires absolutely no cost, and most importantly, missed call services boost engagement.
How can you use missed call service for your business?
Easy updatesAn SMS alert usually follows a missed call to a virtual phone number with the information requested. One industry that has done this entirely is banking.
Customer verificationMissed Call Alert is a better option for OTPs for customer verification. You can simply ask them to verify their phone number by dropping a missed call to a number.
Registration/Lead generationIt works brilliantly, especially in people who do not have access to the internet or other communication forms. A simple mobile phone is their primary way to reach out to people.
Drive downloadsOnce a user gives a missed call on the number, they will get an SMS with the app download link. Thereby, it reduces the extra step where users need to search, look for the right app, etc.
NGOs SupportA missed call is an easy way for NGOs to garner support for their cause.
COD confirmationIn cash on delivery (COD) orders, send an SMS with a number to give a missed call for the order confirmation.
Engagement/VotesMedia and TV shows are utilising missed call marketing campaigns best for creating non-intrusive customer engagement.
Opt-in/out of listsYou can ask the customers to opt-in or opt-out of your promotional campaign list with missed calls.